For the best remote testing experience, DRC recommends that you verify that the device that will be used to take the assessment meets all of the following criteria.
Processor – A device no more than 4-5 years old
Memory –
Available Disk Space – 1 GB or more
Screen Size – 9.5” or larger
Actual Screen Resolution – 1024 x 768 or better
Speaker (internal or external), Headset, or Earbuds – Both audio and microphone capabilities are required.
Network and Internet Connection – Wired or secure wireless network connection with a download speed of 6Mbps or better.
Power Supply – It is recommended that the testing device be plugged into a power supply. If on battery power, the device should have a fully charged battery with at least a two-hour power supply.
Supported Operating System (OS) Versions –
Non-Supported Operating System Versions – Windows 7 and Linux OS are not supported
Supported Browsers – Google Chrome 90.x and above; most-current version of Safari for testing on iPads
Non-supported Browsers – Firefox, Internet Explorer, and Microsoft Edge
If technical issues arise and/or an error message displays during the assessment, contact the teacher or the school’s technology staff, and/or the school office for technical support. If additional support is required, a school or district representative will reach out to DRC to determine a resolution. Do not attempt to contact DRC customer service directly for support. Any issue related to your home’s technology configurations must first be relayed to your child’s school and they will contact DRC if necessary.
The Google Chrome browser is required for remote testing. The test software may not function properly using any other Internet browser. If the Google Chrome browser is not installed, follow the step-by-step instructions for downloading and installing the current version of the Chrome browser at www.google.com/chrome. The Chrome browser is free and, ideally, should be the default browser on the testing device.